Please check whether the following criteria are met:
• Your Instagram account is set to public.
• You entered the correct Instagram username.
• You did not change your Instagram username before completing the order.
• Your Instagram account or post still exists and has not been deleted.
• Your Instagram account or post is not restricted by, for example, a minimum age or similar
• Your order was at least 12 hours ago.
If there is a problem with the order, please contact our support.

If you have noticed a decline, please contact our support.
For international services, we will compensate losses up to 30 days after purchase. For German services
up to 180 days after purchase.

We mark the order as “completed” as soon as it has been successfully entered into our system and is
ready for delivery.
It may take some time before delivery starts. For more precise delivery times, please check the FAQ on
the relevant product page.

We offer payment by credit or debit card, as well as payment with PayPal.

Yes, after successful payment you will receive an invoice by email.

– Socialfy24 only offers services from real users.
This means that when you purchase followers, likes, comments, views or other services, you do not get them from bots, but 100% from real and active people.

– No. Socialfy24.com does not need access to your accounts to deliver the service. We will never ask you for a password.

Please note: If you are ever asked to give out your passwords at another company, please strictly refuse. Anyone who has your password could delete your website, damage it, or act on your behalf. No reputable service provider will ever ask you for your social networking passwords.

– The processing of the service you purchased starts within a few hours, depending on the product. In exceptional cases, our services may take between 48 and 72 hours.

-No. We do not pass on any customer data to third parties and do not advertise with the names of our customers. The confidential handling of your data is a matter of course at Socialfy24.com.

Of course, it may happen that other users notice a noticeable increase in the popularity of your social media presence. However, this does not allow a direct conclusion that you have purchased a service from us. Especially for such cases, we recommend our clients to refer as real visitors and comments as possible. Especially here Socialfy24.com is the right partner for you.

– If you are unsure which service suits you or would like advice, simply contact our customer service. We are always available to help and advise you.